3G shutdown: Tyro, Ombudsman urge small businesses to act before it’s too late
Payments provider Tyro and the Small Business Ombudsman have urged small businesses to switch from the 3G mobile network before it is turned off.
Telstra’s business plans just got more expensive
Telstra's new price hikes will unfortunately affect small businesses, with plans set to rise between 4.2% and 4.8% over the next few months.
Southern Phone fined $244,000 for failing to handle customer complaints
Southern Phone Company Limited has been fined $244,140 by ACMA for failing to adequately manage customer complaints.
As hacks and scams hit small businesses, ASBFEO calls for new digital media dispute service
Small businesses locked in dispute with social media giants deserve further support, the SME ombudsman says, calling for a new arbitration service capable of taking the fight to powerful digital platforms.
NetComm Wireless granted creditor meeting extension as potential buyers close in
NetComm Wireless has landed a three-month extension to its convening period for its second creditors meeting after entering voluntary administration.
Australian telco supplier NetComm Wireless enters voluntary administration
Telco equipment supplier NetComm wireless has entered into voluntary administration after operating for over 40 years.
Optus outage: 20% of complaints to ombudsman were from small business
The Optus outage in November, which left more than 10 million customers without phone and internet access for up to 14 hours, was behind an influx of complaints.
Uber launches ‘over the phone’ service in a bid to appeal to senior Aussies
Uber has revealed plans to launch a phone-booking ride service in a bid to appeal to Australians over 65 who do not use ride-sharing services online.
Telco slapped with $260,000 fine over customer ID rules breach
Australians who lost tens of thousands to SIM card fraud now have retribution after their telco was fined over compliance failures that led to the scam.
‘Multiple systemic failures’: Telco cops $100,000 fine for breaching anti-scam laws
A telco has been fined more than $100,000 for failing to prevent mobile number fraud and reduce scam text messages over a five-year period.
Unaccounted costs for SMEs: Telstra fined $3 million for overcharging customers
The telco giant will also refund $21 million to consumers charged for inactive internet services across an 11-year period, at an average of about $2600 a customer.
Optus CEO Kelly Bayer Rosmarin steps down
Bayer Rosmarin tendered her resignation on Monday morning after facing a Senate grilling on Friday.
