More employers are using AI for recruitment and that’s a problem

Imagine being the most qualified person for a job and not getting a call-back or not being selected for an interview.

As recruitment decisions shift from being based on assessing applicants’ traditional CVs to relying on information gleaned from technology, there is a risk qualified candidates will be filtered out because of their class, background or disability.

And perhaps even more worryingly, in some instances, people may never know.

Employers are increasingly using technology to make, or assist with, recruitment decisions. Woolworths, Qantas and Afterpay have been reported to use bots to interview candidates while Hilton Australasia requires some applicants to create a TikTok video.