Sapia Labs, the research and development arm of Sapia.ai, is poised to reveal its latest AI research at the Society for Industrial-Organisational Psychology (SIOP) in Chicago. Among its findings is the preference for chat-based job interviews rather than video calls amongst women and racial minority groups.
The research, titled Chat Over Video Interviews: Examining Candidate Reactions to Two Online Asynchronous Interview Formats, draws on an extensive dataset with feedback from over one million job candidates.
The findings highlight a clear preference for chat interviews due to it making hiring processes more inclusive and accessible. It underscores significant benefits, such as reduced anxiety and a more comfortable interviewing environment, which could lead to more genuine and open exchanges during the recruitment process.
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