How the age of hybrid work has changed the role of HR

Back in the old days, when people caught the train to work and were at their desks by 9am, the job of the HR department was well established.

Staff appraisals were based on reports by line managers who had daily contact with their team and, if the company had an issue to discuss with an employee, the HR manager would swing by their workstation for a chat.

Today, in the world of asynchronous remote working and fixed/flexible hybrid working, things are a little more complicated.

In the wake of the global shift to remote work, HR departments have found themselves facing a myriad of challenges unlike anything they’ve encountered before.

No longer confined to the traditional office space, HR professionals are grappling with the task of welcoming new recruits into organisations, integrating them into company culture, and monitoring their performance from a distance. 

And it’s not just the formal stuff that has become more problematic.