Branding Archives - SmartCompany https://www.smartcompany.com.au/marketing/branding/ Business news, business advice and information for Australian SMEs, startups and entrepreneurs Fri, 21 Jun 2024 01:30:08 +0000 en-AU hourly 1 https://www.smartcompany.com.au/wp-content/uploads/2022/01/cropped-android-chrome-512x512-1.png?w=32 Branding Archives - SmartCompany https://www.smartcompany.com.au/marketing/branding/ 32 32 202088525 How your business’ ‘warmth score’ can help with customer complaints https://www.smartcompany.com.au/people-human-resources/business-warmth-score-help-customer-complaints/ https://www.smartcompany.com.au/people-human-resources/business-warmth-score-help-customer-complaints/#respond Fri, 21 Jun 2024 01:30:08 +0000 https://www.smartcompany.com.au/?p=298726 In a new study, every percentage-point increase in brand warmth was linked to a 4% increase in the proportion of feedback reports.

The post How your business’ ‘warmth score’ can help with customer complaints appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/people-human-resources/business-warmth-score-help-customer-complaints/feed/ 0
Sam Bankman-Fried, Elon Musk and how one person’s actions can erode a brand https://www.smartcompany.com.au/opinion/sam-bankman-fried-elon-musk-one-persons-actions-erode-brand/ https://www.smartcompany.com.au/opinion/sam-bankman-fried-elon-musk-one-persons-actions-erode-brand/#respond Tue, 09 Apr 2024 02:00:04 +0000 https://www.smartcompany.com.au/?p=292605 The actions of Sam Bankman-Fried and Elon Musk and the subsequent fallout illustrate how people's words can both command and corrode attention.

The post Sam Bankman-Fried, Elon Musk and how one person’s actions can erode a brand appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/opinion/sam-bankman-fried-elon-musk-one-persons-actions-erode-brand/feed/ 0
Why QR codes are no match for the humble business card https://www.smartcompany.com.au/marketing/branding/why-qr-codes-no-match-humble-business-card/ https://www.smartcompany.com.au/marketing/branding/why-qr-codes-no-match-humble-business-card/#respond Tue, 02 Apr 2024 22:03:06 +0000 https://www.smartcompany.com.au/?p=292022 Unlike an email address scribbled on a Post-It note, a well-designed business card can convey a personal brand. And the mere act of handing over a card can build a bridge, ensuring that a meeting remains memorable.

The post Why QR codes are no match for the humble business card appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/marketing/branding/why-qr-codes-no-match-humble-business-card/feed/ 0
A strong local identity is heaps good for business. Just ask South Australia https://www.smartcompany.com.au/startupsmart/advice/sales-and-marketing/local-identity-good-for-business-south-australia-ian-whitworth/ https://www.smartcompany.com.au/startupsmart/advice/sales-and-marketing/local-identity-good-for-business-south-australia-ian-whitworth/#respond Wed, 14 Feb 2024 01:27:17 +0000 https://www.smartcompany.com.au/?p=287930 This column is about how a plucky local iced coffee beat the biggest beverage brand in the world. We’ll come...

The post A strong local identity is heaps good for business. Just ask South Australia appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/startupsmart/advice/sales-and-marketing/local-identity-good-for-business-south-australia-ian-whitworth/feed/ 0
‘Unheroic’ Taylor Swift shows the work is the reward https://www.smartcompany.com.au/opinion/taylor-swift-unheroic-work/ https://www.smartcompany.com.au/opinion/taylor-swift-unheroic-work/#respond Sun, 11 Feb 2024 23:42:21 +0000 https://www.smartcompany.com.au/?p=287587 Accepting her Grammy and becoming the first person to win Album of the Year four times, Taylor Swift's speech was a love letter to the unheroic work it takes to succeed. 

The post ‘Unheroic’ Taylor Swift shows the work is the reward appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/opinion/taylor-swift-unheroic-work/feed/ 0
Underneath Sam Bankman-Fried’s wild hair is a well-groomed tale of how a brand works https://www.smartcompany.com.au/opinion/sam-bankman-fried-wild-hair-brand-ftx/ https://www.smartcompany.com.au/opinion/sam-bankman-fried-wild-hair-brand-ftx/#respond Wed, 01 Nov 2023 01:05:20 +0000 https://www.smartcompany.com.au/?p=280506 Sam Bankman-Fried, the enigmatic, eccentric and empathy-challenged steward of crypto exchange FTX and sister fund Alameda Research is currently on trial for securities fraud.

The post Underneath Sam Bankman-Fried’s wild hair is a well-groomed tale of how a brand works appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/opinion/sam-bankman-fried-wild-hair-brand-ftx/feed/ 0
If you want to grow your brand, the experience is the x-factor https://www.smartcompany.com.au/marketing/branding/grow-brand-experience-advice/ https://www.smartcompany.com.au/marketing/branding/grow-brand-experience-advice/#respond Tue, 26 Sep 2023 00:34:14 +0000 https://www.smartcompany.com.au/?p=276520 Brands often fall into the ‘Purpose Void’, a place where an ever more informed and enquiring public relegates organisations which fail to practise what they preach.

The post If you want to grow your brand, the experience is the x-factor appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/marketing/branding/grow-brand-experience-advice/feed/ 0
How brand partnerships can fuel exponential growth for your business https://www.smartcompany.com.au/business-advice/brand-partnerships-growth-business/ https://www.smartcompany.com.au/business-advice/brand-partnerships-growth-business/#respond Fri, 08 Sep 2023 01:44:38 +0000 https://www.smartcompany.com.au/?p=275245 Partnerships keep brands up to speed with changing consumer trends and a way for brands to combine their expertise to boost innovation.

The post How brand partnerships can fuel exponential growth for your business appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/business-advice/brand-partnerships-growth-business/feed/ 0
Gelato Messina hands out Matildas-inspired scoops as World Cup heroism provides a marketing free kick https://www.smartcompany.com.au/marketing/matildas-womens-world-cup-gelato-messina/ https://www.smartcompany.com.au/marketing/matildas-womens-world-cup-gelato-messina/#respond Tue, 22 Aug 2023 00:09:57 +0000 https://www.smartcompany.com.au/?p=273379 Australia may have avoided an extra public holiday at the conclusion of the 2023 Women's World Cup, but Gelato Messina offering free scoops in honour of the Matildas shows there's still much for football fans and businesses to celebrate.

The post Gelato Messina hands out Matildas-inspired scoops as World Cup heroism provides a marketing free kick appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/marketing/matildas-womens-world-cup-gelato-messina/feed/ 0
Why small businesses should be wary of going full Barbiecore with their branding https://www.smartcompany.com.au/industries/retail/why-small-businesses-wary-barbie-core-branding/ https://www.smartcompany.com.au/industries/retail/why-small-businesses-wary-barbie-core-branding/#respond Fri, 04 Aug 2023 00:12:19 +0000 https://www.smartcompany.com.au/?p=271989 Businesses need to consider the risk they face by infringing on Mattel’s intellectual property rights over Barbie.

The post Why small businesses should be wary of going full Barbiecore with their branding appeared first on SmartCompany.

]]>
https://www.smartcompany.com.au/industries/retail/why-small-businesses-wary-barbie-core-branding/feed/ 0